One person, from brief to invoice.

What that means for you

• Your comments don't go through a middleman. They go straight to the person making the changes.
• There's one calendar. That's why every quote carries a start date, and sometimes it's three weeks away, not tomorrow.
• You call a direct number, +48 61 856 73 91, not a switchboard.
• If something slips, you hear it from me, straight away. Here's how that works.

One person won't take on ten pages for next week, or a campaign in six languages. If that's what you need, an agency is the better fit, and I'll tell you so.

Świdnik, near Lublin

The business address is Wesoła 2 in Świdnik, a small town just outside Lublin, in eastern Poland. I work remotely, so where your company is based makes little difference. We talk by phone or video, and the copy takes shape in a shared document. I'm on CET.

Most of what I write is Polish. English is the language of the brief, the calls and the comments, and one side of every transcreation job.

What I won't take on

Some jobs I turn down straight away. Not because they're bad jobs. Someone else would do them better, or they shouldn't exist at all.

• Reviews "from customers". Not for your site, not for Google, not "just to get things going".
• Promises with nothing behind them: "cures", "guaranteed results", "best in Poland". Polish and EU consumer law take a dim view of these, and so do I.
• Copy for yesterday when the calendar's full. I'd rather say I can start a week on Thursday than hand over something rushed.
• Essays or dissertations for someone to submit as their own work.
• Projects where nobody decides. If six people sign off every line, I'll ask for one of them to collect the comments. If that can't happen, let's talk about it before I quote.

Not sure whether your project fits? Ask. A "no" comes back quickly too.